Our Promise: 100% Satisfaction

• At Ridge Hemp, we genuinely want you to feel good about your purchase. If something isn’t right, we’ll work with you to make it right.

Broken or Damaged Items

• If your order arrives damaged or broken, we will gladly offer:
  • A full refund, or a replacement item, at no additional cost

     * Please contact us within 7 days of delivery and include a photo of the damaged item so we can help quickly.

If a Product Isn’t Right for You

• Everyone is different, and wellness products don’t work the same for everyone. If a product isn’t meeting your expectations or just isn’t a good fit:
  • Reach out to us at our email or phone number listed below.
    • We’ll work with you personally to find a solution (this may include guidance, a replacement, store credit, or a refund)

     * Our goal is always to help you find something that works better for you.

Refunds

• Approved refunds will be issued to the original form of payment
• Processing times may vary depending on your payment provider